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Technical Support for Companies: Stable and Secure IT Infrastructure

Specialists in corporate network configuration, MikroTik administration, and hardware maintenance. We minimize your downtime.

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Técnico experto realizando soporte técnico para empresas y mantenimiento de servidores en Lima

What's Included in Our Corporate Technical Support Plan?

At VICMA we understand thatevery minute without a system is lost money. Our comprehensive plan ensures your operational continuity:

  • Preventive Maintenance

    Physical and logical cleaning of PCs and Laptops to prevent future failures.

  • Remote Help Desk

    Software troubleshooting (Office, Windows) in minutes via AnyDesk.

  • On-Site Support

    Scheduled or emergency technical visits at your offices in Lima.

  • Hardware Management

    Diagnosis and repair of damaged components (Disks, RAM, Power Supplies).

Slow internet or failing equipment?

A poorly configured network or outdated computers are silent money leaks. AtVICMA PERUwe don't just 'fix computers'; we design and optimize your business's technological architecture to be fast, secure, and scalable.

Networks and Connectivity (Networking)

Total control over your internet traffic. Ideal for offices, schools, or businesses with multiple users.

  • MikroTik Administration:Load balancing, Failover and QoS.
  • Network Security:VPNs for teleworking and Perimeter Firewall.
  • Structured Cabling:Installation and certification of network points.
  • Enterprise Wi-Fi:Full coverage without dead zones.
  • IP Diagnostics:IP conflict resolution and intruder detection.
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Hardware & Software Support

We keep your equipment operational and fast. Preventive and corrective support.

  • Preventive Maintenance:Physical cleaning and thermal paste replacement.
  • Hardware Upgrade:SSD installation and RAM increase.
  • Windows/Server Support:Formatting, licenses, and domain configuration.
  • Disaster Recovery:Backups and system restoration.
  • PC Assembly:Custom-built equipment (Workstations/Gamers).

How do we work?

1.

Diagnosis

We analyze logs, traffic, and the physical state of the equipment to find the root of the problem.

2.

Proposal

We explain the solution without unnecessary jargon and with a clear budget.

3.

Execution

We implement the solution while minimizing disruption to your operations.

Does your network need immediate attention?

We serve all of Lima. Inquire about our monthly maintenance plans.

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